![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Entry tags:
NTHELL
I don't do seriously whinging posts because my LJ is for fannish squee, not moaning. But today. Today I shouldn't have got out of bed. I felt like crap this morning and couldn't force myself to move for about five minutes when I woke up and I knew that meant that later on I'd be getting excruciating period pains. But I got up anyway (and the internet wasn't working) and went to work because I can't afford to have any more time off sick ever again after last year. When I have a period I get the shakes really badly and occasionally feel very far away. I could barely stand up before I even got the cramps. Then when they finally came, I realised that I'd forgotten my paracetamol so I had to go around and see if anyone had any painkillers that don't make my face swell up and cause me to wheeze and crawl around on the floor thinking I'm going to die. I scabbed some dissolvable solpadine off someone and drank the foul concoction of paracetamol, codine and caffine. Wow - that stuff works. And also caused me to be more dizzy and shaking all afternoon.
I got home and my mum was on the phone to NTHell as the internet still wasn't working and neither was next doors. I just wanted to get into bed (I didn't really care about internet as it didn't involve a pillow or a duvet) but I had to speak to the man on the end of the phone (still with my shoes on and my bag in my hand) because my mum is apparently incapable of unplugging the modem. This fucktard of a "customer service advisor" was the most rude and patronising wanker I've ever had the misfortune to get through to at a call centre. To cut a long story short, he said blah, blah, blah not their fault. He had a go at me for not following his instructions exactly - i.e. opening Firefox instead of IE to see if it was working after a reset. By this point I was just shaking all over. Then he started to try to shift the blame to my router. I pointed out that it had been working fine last night and his answer to that was 'computers are like that'. Erm... they just decide not to work without anyone touching them? After I hung up I thought I was going to cry. It still didn't work so I pulled all the cables out of everything in a rage and went to bed for three hours. Then I got up and plugged it all in again and it works now (obviously). There must have been some kind of problem with the cable last night that knocked mine and next doors routers out and they just needed to be turned off for a while.
My conclusions du jour:
/rant
ETA: Ha! An entire page of people ranting about NTL.
I got home and my mum was on the phone to NTHell as the internet still wasn't working and neither was next doors. I just wanted to get into bed (I didn't really care about internet as it didn't involve a pillow or a duvet) but I had to speak to the man on the end of the phone (still with my shoes on and my bag in my hand) because my mum is apparently incapable of unplugging the modem. This fucktard of a "customer service advisor" was the most rude and patronising wanker I've ever had the misfortune to get through to at a call centre. To cut a long story short, he said blah, blah, blah not their fault. He had a go at me for not following his instructions exactly - i.e. opening Firefox instead of IE to see if it was working after a reset. By this point I was just shaking all over. Then he started to try to shift the blame to my router. I pointed out that it had been working fine last night and his answer to that was 'computers are like that'. Erm... they just decide not to work without anyone touching them? After I hung up I thought I was going to cry. It still didn't work so I pulled all the cables out of everything in a rage and went to bed for three hours. Then I got up and plugged it all in again and it works now (obviously). There must have been some kind of problem with the cable last night that knocked mine and next doors routers out and they just needed to be turned off for a while.
My conclusions du jour:
- NTL are seriously seriously shit. As has been proved time and time again, their "customer service" is non-existent and their service is crappy.
- My body hates me and thinks it's funny to make me shake so much I look like I've got the DTs once a month while tying my insides up in knots. I need to go on the pill again.
/rant
ETA: Ha! An entire page of people ranting about NTL.
no subject
2. NTL are seriously evil bastards. I thought about writing to the student paper about them -- you know if you cancel your contract, you'd damned well better go to your back and instruct them not to pay NTL any more, ever, because otherwise they will keep charging you, even after they know full well they're not providing you with any service, and you will never, ever get a refund?
HATE.
no subject